Policies


Retail Terms

  • $8 flat rate Priority Mail shipping & handling per order
  • Orders received by 5pm EDT shipped the next business day
  • We accept Visa, MC, Amex & PayPal
  • At this time, we only accept orders from the US

Product Warranty & Return Policy

For a period of thirty (30) days from the date of purchase, SynchroSystems warrants that the product will substantially conform to published specifications, provided it is used with compatible computer hardware and software and, for the same time period, that the product is free from defects in material and workmanship.

If you are not satisfied with your SynchroSystems purchase, please call 1-617-547-5113 for a return authorization request within thirty (30) calendar days of the receipt of the product. If the item is returned in the same condition and in the original packaging, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to SynchroSystems within fourteen (14) calendar days of the issuance of the return authorization. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. We will not accept returned products without an authorization number.  Refunds are not given for shipping & handling charges.


Privacy Statement

SynchroSystems requests that you enter certain personal information in places on our web site, including prior to downloading software to support our products, and when you register a product you purchased. SynchroSystems will not sell, rent, or share this information with any other organization. SynchroSystems may use cookies to retrieve information from your computer in order to facilitate and support online sales.

By using this site, you signify your agreement with the SynchroSystems Privacy Statement. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of our website following changes to these terms means you accept those changes.


License Agreement

All files downloaded from this website are subject to the SynchroSystems License Agreement.  Please read it carefully before downloading any files.